Most people start an insurance claim by contacting their insurance broker and providing all the details needed. Oftentimes, their first step really should be to call a public insurance adjuster. Unlike dealing with the adjuster appointed by the insurance carrier, the public adjuster works for you, the customer. Since the determination of the value of the loss hinges on the claims adjuster that is an employee or contractor of the insurance company, it may be good to have somebody experienced in your corner. Most people do not know that public adjusters also exist and would certainly not know to employ one after a residential property damage claim.